Privacy Policy

• Registration details — your name, email address and phone number, and the one-time code used to verify your email.
• Payment information — card payments are processed by Stripe and FPX payments by Billplz. We do not receive or store your full card details; we receive the payment status, amount, plan and subscription status.
• Membership details — if you apply for free access through our broker partner, the INFINOX account number you submit so we can verify eligibility.
• Access and device information — your access key and a device identifier generated by your browser, used to keep one active device per key. Your access key is also stored in your browser’s local storage so you stay signed in.
• Notifications — if you enable signal alerts, your browser’s web push subscription.
• Advertising and analytics data — see section 3.

• To create your access, deliver your access key by email and send service emails such as expiry reminders.
• To process payments and subscription renewals.
• To verify membership eligibility.
• To prevent key sharing, fraud and abuse of the service.
• To send the signal alerts you choose to receive.
• To measure and improve our advertising.

We use the Meta Pixel and Meta Conversions API to understand which of our ads lead to visits, checkouts and purchases. This involves:

• Meta cookies (_fbp, _fbc) set in your browser;
• our own first-party cookie tgd_attr, which stores the advertising source of your visit (UTM parameters and ad click ID) for up to 90 days;
• your IP address and browser user agent at checkout, and your email address and phone number, which are hashed (converted to an irreversible code) before being sent to Meta.

We do not send your trading, broker account or payment card details to Meta. You can block or delete cookies in your browser settings, and manage how Meta uses data for ads in your Meta account’s ad settings.

We share information only with providers that help us run the service:

• Stripe and Billplz — payment processing;
• Supabase — database;
• Vercel — website hosting;
• Resend — email delivery;
• Meta Platforms — advertising measurement (section 3);
• Telegram — internal notifications to our team about new registrations and renewals.

We do not sell your personal information.

We keep your information for as long as your access or subscription is active, and afterwards only for as long as needed to handle renewals, support requests, fraud prevention and our legal, tax and accounting obligations.

You can ask us to access, correct or delete your personal information, or to stop sending you service emails that are not required for your access, by contacting @thegoldeskbot on Telegram. Depending on where you live, you may have additional rights under local privacy law.

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may update this policy from time to time. The “Last updated” date above shows when it was last changed.